Privacy Policy

This Privacy Policy explains how Oliver Otto collects, uses, discloses, and protects your personal information when you visit or make a purchase on oliverotto.cc (the “Site”).

1. Information We Collect

We may collect the following categories of information:

Personal Information: name, email address, phone number, shipping and billing address.
Order & Transaction Information: products purchased, order history, returns, and related communications.
Payment Information: payments are processed by third-party payment providers. We do not store full card details.
Account Information (if you create an account): login details and preferences.
Device & Usage Data: IP address, browser type, device identifiers, pages viewed, and interactions with the Site.
Cookies & Similar Technologies: used to enable core site functions and analytics (see Section 6).

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Site and services.
Process orders, payments, shipping, returns, and refunds.
Communicate with you about your order, account, or customer support requests.
Send marketing communications (where permitted) and you can opt out at any time.
Improve our products, services, and customer experience.
Detect, prevent, and investigate fraud or security issues.
Comply with legal obligations and enforce our terms.

3. Legal Bases

Where required by law (e.g., GDPR), we process your personal data based on one or more of the following legal bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

4. Sharing Your Information

We may share personal information with trusted third parties, including:

Payment processors to securely process transactions.
Shipping and logistics providers to deliver orders.
Service providers that support our Site (hosting, analytics, customer service tools).
Legal or regulatory authorities if required by law or to protect our rights.

We do not sell your personal information.

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements. When no longer needed, we delete or anonymize it.

6. Cookies & Tracking

We use cookies and similar technologies for essential functionality (e.g., cart and checkout), performance, and analytics. You can manage cookies via your browser settings. Disabling cookies may affect Site functionality.

7. Your Rights & Choices

Depending on your location, you may have rights such as:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Object to or restrict certain processing.
Withdraw consent for processing where consent is the legal basis.
Opt out of marketing emails by using the unsubscribe link or contacting us.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we use safeguards designed to protect your information consistent with applicable laws.

9. Security

We use reasonable administrative, technical, and physical security measures to help protect your information. However, no method of transmission or storage is 100% secure.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will revise the “Last updated” date at the top when changes are made.